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Information
【Soft Comb Teeth】This steamy cat brush is made from ABS+TPR , soft round rubber bristles tips, which is comfortable and not hurt your pets's skin.
【3 in 1 Cat Steamy Brush】Hair removal, spray cleaning and massaging. Steaming cat brush could clean dirt from hair and skin. Reduce the frequency of bathing. And massage to promote blood circulation.
【Mango-Shaped Design】This steamy pet brush is about 4.5 x 2.5 x 2.2 inches, mango-shaped with ergonomic handle, comfortable to hold, easier to comb loose hair and release.
【Detachable Panel】Steamer brush faceplate is easy to detachable ,so its easy to just clean the rubber bristles tips with running water.
【Suitable for All Pets】Steamy dog brush is suitable for all pets need comb loose hair, including dogs, cats, and other animals. Meet the needs of different pets and provide perfect care for pets of all shapes and sizes.
Notes:
Due to different lighting and screen settings, the product color may be slightly different from the picture.
Due to the difference in manual measurement, please allow a 1-3cm difference in size.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@petalpaw.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@petalpaw.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@petalpaw.com.